About Casa Chicos
Casa Chicos UK
Casa Chicos is an established and trusted supplier of Babywear and nursery items to the UK market. Established in 1989, our business has been built up by supplying many of the UK’s top babywear retailers with their own brand products. Now Casa Chicos will be selling direct to the public with a range of exciting new Branded products, which are exclusivly designed and manufactured by us. We have built up an exemplary reputation throughout the babywear industry for supplying good quality, reliable products that meet the aspirations of parents who buy them.
Casa Chicos operates out of Kent with offices and a warehouse dedicated to meeting our customers needs throughout the country.
Here to Help
Our customer care team is available by phone or e-mail to help with any queries, updates, or product information. Our telephone lines are open Mon-Fri 9am-5pm or alternatively e-mail us anytime and we will respond within 2 working days. To contact us, click here.
Our goods are dispatched with free delivery insurance. The majority of orders will arrive within a few working days but please allow up to 28 days. Delivery takes place weekdays between 7:00-17:00. For failed deliveries please call the number on the delivery card to arrange re-delivery.
Back ordered items: In the event of an item being temporarily out of stock, our operators will advise the expected date of availability. Orders are normally dispatched complete and only one charge is made per order, however where appropriate orders will be shipped in stages without extra postage being charged.
Our delivery charge is for UK mainland only. Please refer to the delivery cost information
In an attempt to continually improve our service we welcome any feedback on where we can improve - kindly let us know. In addition, we do have a price promise in which we strive to be the best value online store without compromising on quality or service. Terms and conditions apply.
We accept most major credit cards and payment is securely taken by the Sage Pay secure server. We receive funds via Sage Pay once your order has been placed. Payment is taken in £ Sterling. Refunds can take 3-5 working days to reach your account, the duration of this will vary depending on who you bank with.